(We are unable to ship live plants outside the continental USA, to the states of AZ,CA,NV,OR,WA or to APO or FPO addresses due to agricultural restrictions)
All of our well rooted starter plants are shipped in 2.5 inch containers.
The above photo shows plants ready for shipping.
Plants are shipped by USPS priority mail. In most instances your plants will ship the first Monday or Tuesday after we receive your order and will arrive within 2-3 business days. You will receive an email with the tracking number when your package ships.. Occasionally shipments may be delayed due to weather. Please allow additional time of up to a week or more when placing orders during holidays. Generally, orders received before 12:00 pm on Mon or Tues. will ship the same day. During our busiest months orders going to Georgia or nearby states may ship on Wednesdays.
If you have a specific date you would like your plants to be shipped, please leave a note under the "comment" section on the order page and we will try our best to accommodate you.
IMPORTANT PLEASE READ:
We do our best to package your plants accordingly during periods of extreme heat or cold, but no matter how well they are packaged, plants simply won't survive being left in a hot mail box or outdoors in freezing temperatures for extended periods of time. Therefore we ask that you be available to receive your package and open it as soon as possible after it is delivered. We cannot stress this enough... especially during hot weather, if you are not available to receive your package right away it may be helpful to have it delivered to a friend, neighbor, relative, or to your place of work so that the package will not sit outside in the weather. If you are going to be away, please contact us and we will be happy to reschedule the shipment for a more convenient time.
We have no control over the handling of your package by USPS once it leaves our facilities. Though not a frequent occurrence, packages are sometimes lost or damaged during the shipping process. If this happens, we ask that you contact us right away and we will try to help you resolve the issue in the fairest way possible.
Plants are shipped in their 2 1/2 " nursery pots. Identification tags will be included. Some of the plants we sell look very similar, we take every effort to ensure that you are receiving the plant you ordered.
In some instances, your plants may be cut back for shipping purposes. Plants may or may not be in bloom at time of shipment. Plants shipped during winter months may be in a semi-dormant or dormant state.
Contact Us if you have any questions or concerns once your shipment arrives.
Thank you for choosing Colonial Creek Farm, we appreciate each and every one of our customers and want you to be 100% satisfied with our products and service!