Please see the section titled Shipping information for more details.

We accept paypal, credit cards, debit cards, personal checks, business checks, cashiers checks, or money orders as payment.
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed when your order is processed.

Checks, money orders, and cashiers checks  should be made payable to Colonial Creek Farm. Please complete the online order process and the mark the box  "payment by mail".  Enclose a copy of your order and the proper amount including shipping cost and send to: Colonial Creek Farm  80 Modoc Lane, Swainsboro, GA  30401.   A confirmation email will be sent to you detailing the total amount of your order when your order is processed. If sending a personal or business check through the mail, please allow up to ten days for the check to clear prior to your plants being shipped. 


  We cannot ship live plants to AK,  CA,  HI, OR, WA, outside the continental USA or to FPO or APO addresses at this time due to agricultural restrictions.  

While we make every effort to package your plants well, we have no control over the package once it leaves our facility.  Being put in a box without sunlight or water is not a natural environment for living plants. Your plants may arrive stressed from their journey, especially during times of extreme temperatures. ***It is very important that you be available to receive the package and open the box as soon as possible. Plants cannot survive being left in a hot mailbox or outdoors in freezing temperatures for extended periods of time. We cannot stress this enough... especially during periods of extreme temperatures, if you are not going to be available to receive your package right away, it may be helpful to have the plants shipped to a neighbor, relative, friend or to your place of work so that they do not sit outside for extended periods of time.
Your plants may arrive stressed after their journey. They will usually bounce back given time and the proper care. Complete care instructions will be sent with each package and following these instructions can greatly improve the success in which the plants recover if they arrive in poor condition.

If your plants arrive dead or do not seem to be recovering after the proper care, please email us a photo of your plants along with a short note regarding the problem to [email protected] or use the form located on the Contact Us page. We may offer suggestions if the plants are struggling and/or ask that you give the plants a waiting period to see if they recover.

We offer either refund or replacements for up to 30 days after you receive your plant(s) provided that they were delivered in a timely manner. Please email a photo of  your dead plant within 30 days to [email protected].  Refunds are limited to the actual cost of the plant(s).  We reserve the right to ship replacement plants at a later date if weather has been determined to be a factor in the demise of the plants. Again, we want you to be satisfied with your purchase, so please do not hesitate to contact us if you have any concerns or questions.

We cannot ship live plants to AK,  CA,  HI, OR, WA, outside the continental USA or to FPO or APO addresses at this time due to agricultural restrictions.  

Colonial Creek Farm shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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